Lumihatch
Contact
Last updated 11 November 2026
In short
Write to hello@lumihatch.com. A person reads it, and we answer as soon as we can, normally within a few working days.
Who makes the game
Lumihatch is made and run by DropDev AB.
- Company
- DropDev AB
- Country
- Sweden
- hello@lumihatch.com
What to write about
- Help with your account or a purchase. Tell us your username and, for a purchase, the e-mail address you paid with. See Purchases & refunds.
- Something that isn't right in the game. The quickest way is Report, right where you see it in the game. For anything urgent, write to us.
- Your personal data. Ask what we hold, have it corrected or removed. See the privacy policy.
- Parents and guardians. Questions about your child's account, a purchase made without your yes, or an account that should be removed.
- A bug or a way to cheat. Thank you for telling us instead of using it.
Deleting your account
You don't need to write to us for that: sign in, open the account menu and choose Your account, then Delete account. If you can't sign in any more, write from the e-mail address of the account and we do it for you.